- Client: Iron Brothers Metals
- Industry: Metal Building Components Manufacturing
- Challenge: Outdated paper-based workflows slowed order processing, created inventory inefficiencies, and caused communication delays.
- Solution: Paradigm ERP streamlined operations by digitizing order tracking, optimizing inventory management, and improving team coordination.
- Results: The system enabled faster order fulfillment, reduced manual labor, improved inventory accuracy, and enhanced customer communication.
Iron Brothers Metals, a national metal building components manufacturer, was struggling with outdated, manual processes that slowed operations and created inefficiencies. By implementing Paradigm ERP, they could streamline order processing, simplify inventory management, and improve internal and external communications, allowing for faster fulfillment time and a system that meets their unique needs.
Client Overview
Iron Brothers Metals manufactures metal building products such as roll-formed panels, purlins, trim, and eave struts. Based in Texas, they ship nationwide to contractors, developers, and resellers across the U.S. Iron Brothers Metals started using Paradigm ERP in March 2022, looking to update their operations to support their speedy growth.
The Challenge
Before adopting Paradigm ERP, Iron Brothers Metals faced several operational inefficiencies:
- Manual, paper-based workflows—Their team relied heavily on physical order sheets to keep track of manufacturing and loading.
- Inefficient inventory tracking—Time-consuming manual processes led to over-ordering or shortages.
- Slow communication—Order updates required many e-mails and phone calls, causing delays and miscommunication.
- Limited order visibility—There was no centralized tracking from purchase order to delivery.
“We were using an antiquated system before—everything was paper. Manufacturing had to give guys sheets of paper: ‘Hey, this is what you make.’ ‘Hey guys loading, this is what you load.” David Taylor, Owner, Iron Brothers Metals
Iron Brothers needed an ERP system that could integrate all departments, automate processes, and improve real-time tracking.
The Solution: Paradigm ERP
Iron Brothers Metals implemnted the Paradigm ERP software in March 2022. This fully integrated their sales, manufacturing, inventory, and logistics into one easy-to-access system.
Automated Order Processing
- Order tracking from start to finish—from purchase orders to final payment.
- Customers receive automated confirmations, reducing manual follow-ups.
“In Paradigm, we’re able to track an order through every single step—from manufacturing to when we order from outside vendors, to when the bill gets paid and how it gets paid.”— Victoria Gonzalez, Office Manager, Iron Brothers Metal
Enhanced Inventory & Financial Management
- Real-time inventory tracking prevents shortages and excess stock.
- Purchase orders & invoices are linked, improving accuracy.
- QR codes on invoices allow customers to scan and pay instantly.
“By tracking payments efficiently, we’ve saved up to $50,000 in early payment discounts this year alone ”— David Taylor, Owner, Iron Brothers Metals
Streamlined Communication & Task Management
- Text updates replace excessive emails, improving response times.
- Electronic confirmations & approvals reduce back-and-forth communication.
- Task Management System ensures every order is tracked and completed on time.
“Now we have confirmations, and people can sign off on things without extra calls or emails. It’s just more efficient ”— David Taylor, Owner, Iron Brothers Metals
Optimized Fulfillment & Delivery
- Orders are digitally tracked from entry to shipment.
- Super Flash Orders (urgent small jobs) are completed in under 24 hours—sometimes in as little as 10 minutes.
“If a contractor gets to the end of a project and needs one piece of trim, for most manufacturers it takes a week. Now, if they call us today, they can pick it up tomorrow—or sometimes in just 10 minutes! ”— David Taylor, Owner, Iron Brothers Metals
The Results: Measurable Gains
Ever since Iron Brothers Metals implemented Paradigm ERP, their company has seen significant operational improvements:
- Faster Order Processing: Orders that previously took hours are now processed in minutes.
- Manufacturing Efficiency: Orders flow seamlessly from entry to production with zero manual data entry.
- Increased Accuracy: Real-time tracking has nearly eliminated fulfillment errors.
- Improved Customer Service: Sales staff can instantly retrieve order details and resolve discrepancies.
- Cost Savings: Better inventory control and early payment discounts have saved thousands.
“Speed is everything. If you can go faster, you get more business. Now, we process orders in minutes instead of hours—keeping our customers happy.”
— David Taylor, Owner, Iron Brothers Metals
Client Testimonial
“Paradigm for almost three years has been our motherboard—our guiding light. It will stay that way. We’re not going backward.”
— David Taylor, Owner, Iron Brothers Metals
Ready to optimize your operations and boost efficiency?
Discover how Paradigm ERP can streamline your operations, boost transparency, and drive effortless growth. Join the manufacturers in transforming their processes and gaining a competitive edge with Paragon!
