- Client: Tri-State Metal Roofing Supply
- Industry: Metal Roofing Manufacturing & Supply
- Challenge: Paper-heavy workflows, inventory visibility issues, and costly ERP failures across four locations
- Solution: Implementing Paradigm ERP to unify accounting, inventory, and production in one connected system
- Results: Zero go-live issues, seamless multi-location visibility, real-time inventory sharing, and fully unified operations
Tri-State Metal Roofing Supply operates four fast-paced locations across Utah and Arizona. Their customers often arrive with trailers, expecting full roof packages: panels, trims, and everything in between to be ready the same day.
With that kind of speed, disconnected systems simply weren’t an option.
After years of paper-based workflows, QuickBooks limitations, and a costly ERP failure, Tri-State made the switch to Paradigm ERP, and never looked back.
Client Overview
Tri-State Metal Roofing Supply is a rapidly growing manufacturer and supplier of metal roofing products serving Utah and Arizona. Known for quick turnaround times and high custom trim volume, their operations demand precision, speed, and seamless coordination between locations.
“We have four locations between Utah and Arizona… our business is very fast-paced. Most of our customers bring their trailer, we run their entire roof and custom trims, and they leave with it at the same time.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
The Challenge
Operating four locations as “one big company” created serious complexity.
Before Paradigm, they faced:
- Paper-Heavy Workflows: Orders had to be written, walked to production, and manually processed.
- Inventory Blind Spots: No instant visibility between locations.
- Accounting Risk: Customers could bypass credit locks at other locations.
- ERP Disaster: A previous system was six times more expensive and riddled with rounding errors, inaccurate inventory tracking, and constant updates that changed pricing overnight.
“We were better off with our little desktop and paper system than we were with this super expensive ERP that was supposed to be top of the line.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
And the impact wasn’t small.
“It cost us dearly.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
The previous ERP required over a year of preparation, redundant data entry, and even late-night data input while on vacation, only to fail at go-live.
The Solution: How Paradigm ERP Helped
Tri-State needed one system to run four fast-moving locations as one unified company: shared inventory, centralized accounting, instant order flow, and zero bottlenecks.
Paradigm delivered.
Here’s what changed:
- True Multi-Location Visibility
“From the outside looking in, our customers feel like everything is under one roof.”
If one location runs short? “We can pull instantly from another location.” - Instant, Paperless Order Flow
Orders now go straight to production.
“It’s being sent instantly to that spot… it sped all of that up so much.”
The wasted time walking paperwork? “It doesn’t sound like a lot, but it’s huge.” - One Unified Accounting System
“It’s basically one accounting system for the entire company.”
No location loopholes. No disconnected AR. No manual reconciliations. - Flawless Go-Live Across All Locations
“We chose to just pull the trigger — everybody wakes up Monday morning and it’s a whole new game.”
The result? “The day we went live, we had zero issues.”
And most importantly: “The customers never knew.” - Fast, Practical Training
“The longest training videos are like 12 or 15 minutes.”
“Our people understood what needed to happen from day one.”
In short: one connected system, zero friction, and four locations finally operating as one.
The Results: Measurable Gains
While the impact is qualitative at this stage (2.5–3 months post go-live), the operational transformation is clear:
- Unified four-location operations
- Real-time inventory visibility
- Seamless inter-location transfers
- Stable pricing (no random update disruptions)
- Instant order processing
- Zero go-live crashes
- No employee complaints
And perhaps the strongest indicator:
“I don’t have anybody in my entire organization that has any complaints at this point.”
“You can’t have that many big personalities in a room without having some kind of complaints, and I have zero at this point.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
Client Testimonial
“When we went live, it was smooth. It was easy. Our people understood what needed to happen from day one.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
And looking ahead:
“We can see right now that we’re not going to outgrow Paradigm… it allows us to expand and build, and that’s where we want to be.”
— Kortney Leavitt, Owner, Tri-State Metal Roofing Supply
Ready To Run All Your Locations Like One Unified Company?
If you’re operating multiple plants, juggling inventory transfers, or tired of patchwork accounting systems…
You don’t need another expensive experiment.
You need a system that flows.
Just like Tri-State Metal Roofing did.
See how Paradigm ERP can unify your operations, eliminate friction, and support real expansion, without the crash-and-burn go-live.
