- Client: Triad Building Components
- Industry: Metal Siding and Roofing Manufacturer
- Challenge: Time-consuming processes that were not offering all the functions they were looking for
- Solution: Implementing Paradigm ERP to business to save time and manage inventory
- Results: Fully electronic way to track inventory and sales, and eliminate human error
Triad Building Components is a metal supplier that manufactures laminated building columns, metal roofing, and siding profiles. With the help of Paradigm ERP, they were able to completely transform their business with faster quote times and accurate inventory at their fingertips.
Client Overview
Triad Building Components opened in late 2016 in Victor, Montana, manufacturing laminated columns. In late 2018, they began manufacturing metal siding and roofing for commercial applications. Rueben Miller, the co-owner and co-founder, tried a Paradigm ERP beta test, which they found helpful, and fully implemented it to Triad.
The Challenge
The challenge in running the company before Paradigm was the time it took to do various activities. They printed 400 pages daily and had to keep track of all of them. Small mistakes caused significant issues, and they had to walk through the shop daily to check inventory numbers. QuickBooks could not give them all the information they needed to run a successful business in a time-efficient way.
The Solution: How Paradigm ERP Helped
While they have used Paradigm for three years, they have not yet used it to its full functionality, but they still see major success with the ERP. Rueben’s day comprises 60-70% of Paradigm usage. Paradigm calculates any issues before they become bigger, even minor issues like misplacing a product. They can update orders quickly, check past orders, save paper by moving to a fully electronic system, and calculate financial information to distinguish areas where they are profiting and losing.
“I think what worked for us was bringing the software in, setting it up, but not necessarily worrying about the accuracy on year one. We’re going to try; we built the SKUs, we have the system up and running, we’re going to use it. I look at that first year almost like a practice run, and that’s exactly what we did. “
— Rueben Miller, Co-Owner and Co-Founder, Triad Building Components
The Results: Time-Efficient Customer Service
By the second year, Triad saw 97-98% accuracy with Paradigm. During the third year, they added a customer portal and delivery module. If a specific feature is not already in the ERP, Paragon works hard to add it. What stood out to Triad was Paragon’s customer service. It worked for their product and industry because it was specifically designed for it.
The top 3 functions Triad utilizes:
- Day-to-day sales reports to see profitability easily
- P&L reports customized to precisely what they need to see
- Inventory information that can be accessed quickly
“They’re big enough to handle multiple locations, they’re small enough to care about customers that maybe aren’t doing $60-80M+ a year.”
— Rueben Miller, Co-Owner and Co-Founder, Triad Building Components
Client Testimonial
“A lot of times with the old system, by the time we made a decision, it almost felt like it was too late. And with Paradigm, we’re able to kind of get ahead of some of these decisions… The props I give to Paradigm is that they built a platform that people can truly be excited about, it usually exceeds people’s expectations.”
— Rueben Miller, Co-Owner and Co-Founder, Triad Building Components
Want A Software That Can Save You Time?
Paradigm ERP works for you and your company. Here at Paragon, our goal is to make your business operate seamlessly and accurately so that you can provide the highest quality of service to your customers. Schedule a demo today to see how we can help you, or read about our other case studies to see how we have helped others!
